Owner Responsibilities: You are responsible for the conduct of your own dog during 1-2-1 sessions and workshops at all times. Please be aware of other dogs and do not allow your dog to approach prior to asking the dog’s owner; some dogs may be uncomfortable around other dogs or people and require a little extra
space.

Handling: Harsh handling, force, physical or emotional intimidation are not permitted during sessions.

Equipment: Please ensure your dog is wearing a flat collar and a standard trigger hook lead. Our preference is to use a Y-front harness and training lead.

PLEASE NOTE FOR OUR PARKOUR WORKSHOPS/1-2-1s and PROPRIOCEPTION sessions a Y-FRONT HARNESS IS MANDATORY. These can be purchased through our webshop. All harnesses are made to
measure.

ITEMS NOT PERMITTED: Check or half check collars, prong/pinch collars, electronic collars, citronella
collars, ultrasonic collars, slip leads, anti-pull harness, Halti’s and other items placed around the dog’s
face that tighten when pressure is applied, any device which emits a noise intended for punishment
or interruption in an abrupt manner. Any other device used to punish, cause fear or intimidation. Failure
to comply with this section of the terms and conditions may result in the cessation of service without a
refund.

Paws 4 Training without hesitation will report any dog/pet that is being mistreated, neglected or abused
immediately to the appropriate authorities who can take necessary action.

Our Methods: Paws 4 Training only use reward-based methods in our training, and we DO Not allow
punishment for any unwanted behaviour within our training sessions and will help and advise you on the
best ways to prevent these behaviours from happening. Punishment includes shouting, using a raised voice,
hitting, pushing on your dog to get them into position and yanking your dog to get its attention. Your dog
is trying to communicate with you that they are uncomfortable.

Your Dogs Behaviour: If your dog brings harm to another person/dog or damages property, the owner is liable for the offence made.

Under the ‘Control of Dogs Order’ (1992) all dogs must be wearing a suitable flat collar with the owner’s name and FULL address inscribed either on a plate on the collar or on a tag attached to the collar or harness. This is to be always worn in public places. This is the LAW.

DOGS MUST BE KEPT ON A LEAD AT ALL TIMES whilst on the premises inside and out unless instructed
otherwise by one of the Paws 4 Training instructors. THIS INCLUDES ON THE GRASS AREAS, CAR PARK AND SIDES OF THE FIELD.

You may walk your dog on a lead in the grass area near the car park. Clients are not permitted to exercise
their dog on the fields adjacent to the training centre, car park area and paddock. Should you walk on the
field with your dog without permission, Paws 4 Training will not be held responsible for any illness or injury
you or your dog(s) may incur.

Please ensure you clean up after your dog and take all dog waste home with you. We do not have the facilities to dispose of dog waste at our training centre.

In signing up for sessions/workshops you are signing up to agree that your dog is dog-to-dog friendly
and friendly with people. Any dogs attending which are found to have issues with other dogs and people may
be asked to leave. In this instance, we will endeavour to work with you to find a solution.

Paws 4 Training reserves the right to ask owners to leave and take their dogs home should the dog’s welfare
be compromised.

Smoking or vaping is not permitted anywhere on the premises, this includes the car park, in your car, training paddock, the yard, fields and inside the training centre. Anyone who is caught smoking on the premises will be asked to leave and will not be entitled to a refund.

When you arrive at the training centre, please remain in the car park. Please do not wait outside the training
centre as there may be a class in progress and the other dogs attending sessions may require additional
space when exiting the building.

If your dog is unwell: Please do not bring dogs with potentially contagious illnesses to classes. This includes but is not limited to, sickness and diarrhoea, eye infections and kennel cough.

Bitches in season: Please do not attend training with your bitch if she is in season for 4 weeks from when her season has started. If your bitch comes into season when you are due to attend a training session that has been pre-booked you will be offered a place on the next available session at no extra charge.

Vaccinations: All puppies and dogs attending classes must be fully vaccinated and proof of vaccination must be sent via email prior to attending your course. Should you choose not to vaccinate, a letter stating your dog’s blood titre levels must be presented on headed paper and signed by your veterinary surgeon. If you choose these routes, Paws 4 Training will not be held responsible for any illness your dog may contract whilst training with Paws 4 Training at our training centre.

Equipment: All equipment that is used whilst on the premises includes, but is not limited to agility equipment, hoopers equipment, parkour equipment, rally obedience equipment or the raised dog beds, must only be used when instructed to do so by the trainer(s). All the aforementioned equipment is for the dogs to use only and no clients are permitted to climb on, sit or stand on any of the equipment, this includes any children who may be attending with you. Should you do so and you damage the equipment you will be responsible for replacing the equipment.

The freestanding fence located at the back of the training centre MUST NOT be lent on nor have anything hung on it. This includes bags, jackets, and any other items you may have with you.

UNDER NO CIRCUMSTANCES must puppies or dogs be tethered to the fence. Tether rings have been securely fixed to the walls within the training area for this purpose and must only be used if your puppy or dog is comfortable being tethered.

Fees: Payment of the course fees will secure a place on a course, this includes 1-2-1’s workshops, seminars and group sessions. We are unable to hold spaces open without payment. Payment must be received by bank
transfer prior to you starting the course. Any late fees, from the day after the course has started, will incur a
10% late fee.

Cancellations by You: (classes, workshops, events, 1-2-1’s) If you need to cancel a booking you may do so
up to 14 days before the start date of the course. This includes cancellations for illness etc. In such circumstances, an email must be received by Paws 4 Training more than 14 days prior to the event and
a full refund minus a £20 administration fee will be made. 

Cancellations received less than 14 days before the event will not be entitled to a refund unless the place
can be re-sold. A £20 admin fee will apply in those circumstances. If for other reasons e.g. you no longer wish to continue training with us; cancellations must be received no less than 7 days before the event. These will not be entitled to a refund.

Refunds can and will only be made by the same method the original payment was received. If you do not attend for any reason and do not let us know you are unable to attend you forfeit that lesson or course of lessons.

Cancellations by Us: (classes, workshops, events, 1-2-1’s) If we need to cancel the course due to unforeseen circumstances, a full refund will be made to all clients within 14 days of the cancellation date. Notification of cancellation will be made to all clients by email. Refunds can and will only be made by the same method the original payment was received. Should this occur on the actual date of the course we will attempt to make contact by telephone wherever possible. We will also post a cancellation notice on our website www.paws4training.net and our Facebook page Paws 4 Training providing Internet access is available to us.

CANCELLATIONS DUE TO BAD WEATHER OR EXCESSIVE HEAT: Should we cancel classes, workshops, events or 1-2-1’s due to bad weather or excessive heat, sessions will be rescheduled. A refund will be issued if you cannot attend the new proposed dates. 

Transfer to other classes/workshops/events: Bookings are non-transferable once payment has been received.

Should you wish to be moved to a different date, a new booking will be required.

If we can resell your place a refund will be given for the place on the original course minus a £20 administration fee. If you are unable to attend a class, for whatever reason. The class you miss will be lost. We cannot offer to catch up sessions in any of our classes.

1-2-1 Training Sessions and Train by the Trainer sessions – once bookings have been paid for, dates will be agreed upon for each session in advance. Once the dates have been agreed changes can only be made to the dates if 72 hours’ notice has been given. Failure to notify us of your wishing to change the date of your session within the required time scale or failing to let us know that you no longer require your session will result in you forfeiting this session with no refund.

For our training programmes, each session will be for 1 hour unless this has been discussed and a different duration is agreed.

The sessions must be used up within the timescales as set out below:

3 sessions – must be used within 6 weeks from when the first session has been booked.
5 sessions – must be used within 10 weeks from when the first session has been booked.

Health & Safety: All attendees agree to abide by the health & safety instructions given by the trainers.

Client Behaviour: All clients must wear FLAT, ENCLOSED footwear, please do not wear high shoes or
boots, sandals, flip flops or open-back shoes.

Family members are always welcome for 1-2-1 training. All children under 16 must be accompanied by an
adult and be able to sit through the session without becoming bored. We can permit one handler and one
spectator per dog in any group sessions/workshops.

Please treat all other owners, trainers and training assistants with kindness and respect. Aggressive or
inappropriate behaviour from the owner or third party associated with the owner may result in a cancellation
of service without notice or refund.

Parking: Paws 4 Training takes no responsibility for damage/loss to cars parked on their training premises.
Guidance will be given on arrival on where to park. Please park considerately as space is limited.

Course Material and Equipment: Paws 4 Training reserves the right to change the course content, timing,
dates, venue or instructor. We try to avoid this as much as possible, but sometimes this is unavoidable,
particularly with changes in the weather meaning we have to postpone a session. If we know in advance that
the weather will not be suitable, we will let you know, however, often the weather can be very changeable
from hour to hour. If a booking is cancelled due to the weather, we will let everyone know who has booked in
by text or phone call as soon as we can at least an hour before the start of your class.
We will reschedule all the bookings to an alternative date.

Paws 4 Training will not be liable for any losses or expenses arising from amendments to the course or
cancellations.

YouTube & Free Content: Any video content shared for free is not intended to be a substitute for
professional advice. All information included in videos and free content is “as is” for educational purposes.

A trainer or representative of the company is not necessarily your trainer unless you have entered into a
working agreement with the company in signing up for paid services. You follow video or free content/instructions at your own risk, agreeing that you use the information at your own risk.

“Use at Your Own Risk” Disclaimer:

All information in the Service is provided “as is”, with no guarantee of completeness, accuracy, timeliness
or of the results obtained from the use of this information, and without warranty of any kind, express or
implied, including results but limited to warranties of performance, merchantability and fitness for a
particular purpose. The company will not be liable to you or anyone else for any decision made or action
taken in reliance on the information given by the Service or for any consequential, special or similar
damages even if advised of the possibility of such damages.

Release of Liability and Photography Release Waiver:

I HEREBY ASSUME ALL OF THE RISKS OF PARTICIPATING AND/OR VOLUNTEERING IN THIS ANIMAL
TRAINING SESSION, including by way of example and not limitation, any risks that may arise from
negligence or carelessness on the part of the persons or entities being released from dangerous or defective
equipment or property owned, maintained, or controlled by them, or because of their possible liability
without fault.

I understand that attending a dog training session poses a risk to myself, guests, children, and my dog.

I understand if I have brought children along for the session, I am solely responsible for them.

I acknowledge that this Accident Waiver and Release of Liability Form will be used by the event holders,
sponsors, and organizers of the activity or event in which I may participate and that it will govern my actions
and responsibilities at said activity or event. In consideration of my application and permitting me to
participate in this event, I hereby take action for myself, my executors, administrators, heirs, next of kin,
successors, and assigns as follows:

I WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising
from the negligence or fault of the entities or persons released, for my death, disability, personal injury,
property damage, property theft, death of my pet, injury to my pet, or actions of any kind which may
hereafter occur to me including my travelling to and from this event.

I understand I enter land or property intended for activity use at my own risk. THE FOLLOWING ENTITIES OR
PERSONS: NAOMI FARROW, PAWS 4 TRAINING, their directors, officers, employees, volunteers,
representatives, and agents, the activity or event holders, activity or event sponsors, activity or event
volunteers; land owners; land representatives; land leaseholders or their representatives.

I HAVE DISCLOSED all relevant information regarding my dog, its sensitivities, any aggression problems, and
situations that provoke my dog. I will immediately inform the trainer if any situation arises that provokes my
dog and take full responsibility for avoiding these situations.

I INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entities or persons mentioned in this
paragraph from any and all liabilities or claims made as a result of participation in this activity or event,
whether caused by the negligence of release or otherwise. I acknowledge that NAOMI FARROW, PAWS 4
TRAINING and their directors, officers, volunteers, representatives, and agents are NOT responsible for the
errors, omissions, acts, or failures to act of any party or entity conducting a specific event or activity.

I understand they are not responsible for the quality of land or any injuries which may occur when I am at the
venue.

Photography: I understand that at this event or related activities, I may be photographed and/or filmed. I agree to allow my photo, video, or film likeness to be used for any legitimate purpose by the event holders, producers, sponsors, organizers, and assigns. I hereby waive any right to inspect or approve the use of the images or recordings or of any written copy. I further waive all moral rights. I also waive any right to royalties or other compensation arising from or related to the use of the images, recordings, or materials. I hereby release, defend, indemnify and hold harmless the producers from and against any claims, damages or liability arising from or related to the use of the images, recordings or materials, including but not limited to claims of
defamation, invasion of privacy, or rights of publicity or copyright infringement, or any misuse, distortion, blurring, alteration, optical illusion or use in composite form that may occur or be produced in taking, processing, reduction or production of the finished product, its publication or distribution The accident waiver and release of liability shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.

You will always be asked in person for your permission for any photographs or videos to be taken whilst attending training sessions / 1-2-1’s / workshops / seminars and for their use on social media or our website.

Should you prefer not to be photographed or filmed please advise NAOMI FARROW OF PAWS 4 TRAINING in person.

I CERTIFY THAT I HAVE READ THIS DOCUMENT AND I FULLY UNDERSTAND ITS CONTENT.

I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND I SIGN IT OF MY OWN FREE WILL.

I am 18 years of age or older and I am competent to contract in my own name. I have read this document before signing below, and I fully understand the contents, meaning and impact of this consent, waiver, indemnity and release.

This consent, waiver, indemnity and release are binding on me, my heirs, executors, administrators and assigns.

SIGN _________________________________________

If you have not signed up digitally through the booking terms & conditions. (Once payment has been received into Paws 4 Training’s account this indicates acceptance of the terms).